false advertising
DESCRIPTION: Vincent's on the Pier ran an ad in the Newport Daily News on 9/29/05. Wed, Thur and Sunday- Join us for Dinner for 2 and a Bottle of Wine for 26.95 and gave a choice of menu selections. Not unlike specials that run at other Newport restaurants during the week. We had planned to have dinner at the Mooring with friends, but decided to try Vincents. We were seated and when we asked for the special's menu, we were then told that they were not offering it. We asked for a substitution, they offered nothing. Our waiter was new, he apologized and said other customers were drawn in by the same ad. We ended up spending $175 for basically the same meals that were offered for 26.95. There were 4 adults and 1 child dining in our group that evening.This is a lot to pay for wanting to try Vincent's on a special's night. The management needs to understand that they have not only lost business of local residents, but we have friends who run b&b's and work in the hospitality industry in Newport. Our experiences have been passed to them and will be passed to whomever they are asked for recommendations for dining in Newport. We are all constantly being asked where good restaurants are in Newport. Also the food was mediocre. On some of the dinners, the chef made substitutions without informing us. We had one person ask for Bass Ale and was informed when it was brought to him that it was the last one. When our wine was presented, another waitress was showing our waiter how to present the wine, but she was not thrilled to be teaching him and it showed. There are plenty of wonderful restaurants in Newport. This one has a wonderful view but not much else....
DATE: 2005-10-07
FOODRATING : 4
SERVICERATING : 4
AMBIANCERATING : 6
OVERALLRATING : 2